Thornleigh Educate Together National School (Roll 20302E)
Thornleigh Green, Applewood Village, Swords, Co. Dublin.
I wish to recommend the services of Ms. Sharon Miller, HR Analytics, as a highly skilled and unique service provider in the recruitment and selection process for your staffing needs. I give this recommendation on the basis of the exceptionally successful process which she designed and implemented in the recruitment and selection of new secretaries at Thornleigh ETNS last year.
It may seem unusual for a school to hire a HR professional to assist in recruitment of secretarial staff, however, such was deemed the importance of getting the process right and getting the best outcome for the school that we hired Ms. Miller to oversee the process. After the appointment of a Principal, the appointment of the best secretarial staff can often impact on the right functioning of a school in an efficient, welcoming and harmonious way. The Board engaged Ms. Miller at an early stage in the process. Firstly, she worked to establish the needs of the school, the skills and attributes of an effective school secretary and desirable qualities which would best suit the culture and ethos of the school.
I have been involved in recruitment of school staff for almost twenty years and I can honestly say that this was the most effective process I have participated in. Ms. Miller, having carried out detailed analysis of our needs and demands, carried out her psychometric online testing of the shortlisted candidates. She followed this up with a telephone interview with each candidate. On the basis of her findings she presented the selection board with a written report outlining the probable strengths and weaknesses of the candidates. She participated in the formal interviews and guided us to get the best possible outcome of the interviews.
Perhaps, surprisingly, what resulted from Ms. Miller’s contribution was a very clear picture of each of the candidates. At her suggestion we changed the plan to hire one full time secretary to the hiring of one 3/4WTE and one 1/2WTE positions to take full advantage of the amazingly talented people who presented for interview. We spilt the role in two focusing on the specific skills of the two top candidates whom we really wanted to employ. Either one would have been a great find but being able to employ both, with their very different skill sets, has made all the difference.
What was the outcome? We employed two highly skilled, complementary, and highly motivated people who had the capacity to work together and work separately paying attention to the specific tasks assigned to them. This overcame our previous experience where challenges existed when one person was asked to meet all of the needs in a demanding environment. I am pleased to say that the appointments were a huge success and the school has been able to function in a more effective and competent way both in its presentation to parents and the community and also in meeting its statutory and financial reporting requirements to the Department of Education and other agencies.
I have absolutely no doubt that without Ms. Miller’s role in scoping, recruiting and selecting the right people we would not have had quite the outstanding success we achieved. We not only have effective, happy and skilled people but the way we reshaped the roles means all task are carried out to a timely and high standard and we have total confidence in our systems and our people.
On the basis of this experience, I have no hesitation in recommending Ms. Sharon Miller as a highly skilled HR Professional to be used in small or large scale recruitment processes.
Chairperson, Board of Management.